FAQ

Your Questions, Answered

Refrigeration after reconstitution is preferred. Also, for best results and stability, keep out of direct sunlight and/or heat.

Orders are typically processed within 24–48 hours. Fast shipping within the U.S. takes 1-3 days business days.
If your order is missing items, arrives damaged, or is otherwise incorrect, contact customer service right away. We’ll make it right by resolving the issue to your satisfaction.
You can reach our support team via our contact form or directly at slimfitc.help@gmail.com. We aim to respond to all inquiries within 24 hours during business days.
Orders can be changed or canceled within 12 hours of placement. After that, they may already be in processing or shipping. Contact support as soon as possible so we can accommodate you.
All sales are final. Due to the nature of our products, we cannot accept returns for store credit or refunds. We will authorize replacements for lost or damaged items. Please take photos of any damaged products received and initiate the replacement process by emailing them to slimfitc.help@gmail.com.

Please include:
- Order number in the subject
- Images of Damaged Items
Requests to replace a damaged product must be submitted within 3 days of receiving your order. If a replacement can not be authorized, a credit of equal value will be applied to your account.